Certificate course in Front Office Manager in Hospital offers a unique title in field of healthcare i.e. Front Desk Manager. A front desk manager is the senior person in an office environment and accountable for maintaining a professional work environment, staff supervision and administrative support.
This certificate course has been specially tailored for Skill enhancement of Front Desk Managers in hospitals and presents a systematic approach by detailing front office procedures i.e. admissions, discharges, patent expectations, quality standards, roles and responsibilities of a manager, relevant hospital policies, interaction with various stake holders. The course also examines various elements of effective front office management, paying particular attention to planning and evaluation of front office operations and human resource management. The training provides innovative planning ideas, understanding the hospital structure, preparing for multitasking abilities to meet an effective and efficient environment in the hospital.
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To enhance technical skills/work efficiency in the following core areas of Front Desk Manager :
Evaluation will collate candidate performance based on assessments, completion of project work, participation in E-group work, webinar, chats, usage of E Library and participation in contact program. Grading will be done based on Letter Grade Point percentage/percentile
The Course content has been grouped in the following 8 blocks for execution in three terms of one month each:
Become pertinent for a post of :
At the end of the program the student will be awarded a Certification from Astron Institute of International Studies.